1. General Information

All digital products, including puzzle game access and virtual content provided via www.dualscanplay.com (the “Website”), are operated and managed by Cycada Games Inc., a company incorporated in Canada (Registration No. 1468153-3 778350215RC0001), located at Purdy’s Wharf Tower 1, 1959 Upper Water St Suite 1301, Halifax, NS B3J 3N2.

2. Nature of Delivery

The Website provides digital-only content. No physical goods or tangible media will be shipped to your address. Upon the successful completion of your transaction and verification of payment, access to the purchased game content will be provided immediately through your browser or account interface.

3. Performance and Consumption

Each purchase constitutes a one-off transaction for the specific digital content or game session selected. Access is considered “delivered” and the service “fully performed” at the moment the digital content is made available for play or interaction on your device.

4. Waiver of the Right of Withdrawal (EU Customers)

In accordance with the European Union Consumer Rights Directive (2011/83/EU) and relevant local regulations, by purchasing digital content on this Website, you acknowledge and agree to the following:

• You are requesting the immediate performance of the digital contract.
• You expressly acknowledge that once the digital content access has commenced (e.g., the game has been opened, accessed, or played), you lose your statutory 14-day right of withdrawal and the right to a refund.
• Consent to begin the supply of digital content is provided by you at the point of purchase.

5. Limited Usage Licence

All purchases grant the user a non-exclusive, non-transferable, and revocable limited licence to access and use the virtual game content for personal, non-commercial entertainment purposes only. This purchase does not constitute a transfer of ownership or any proprietary interest in the game.

6. Intellectual Property Protection

All content included within the games, including but not limited to source code, visual artwork, graphics, music, and sound effects, remains the exclusive intellectual property of Cycada Games Inc. You are strictly prohibited from:

• Extracting, copying, or reproducing any assets for commercial or external use.
• Distributing or reselling the licence or access provided.
• Modifying or attempting to reverse-engineer the game logic.

7. Order Issues

In the event that you encounter any difficulty accessing the digital content following a successful payment, please contact us at difference@dualscanplay.com. We will investigate the access issue and provide a resolution within a reasonable timeframe.

8. Contact Details

For any enquiries regarding your digital delivery, please contact:

• Company Name: Cycada Games Inc.
• Address: Purdy’s Wharf Tower 1, 1959 Upper Water St Suite 1301, Halifax, NS B3J 3N2, Canada
• Email: difference@dualscanplay.com
• Telephone: +1 9024131288