1. Overview And Data Controller

This Privacy Policy describes how Cycada Games Inc. (referred to as “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit and use www.dualscanplay.com (the “Website”).

As a corporation registered in Canada (Registration No: 1468153-3 778350215RC0001), we act as the Data Controller for the personal information processed through our Website. We provide digital puzzle content specifically for residents within the European region.

2. Legal Basis For Processing

We process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • Contractual Necessity: To provide access to our digital content upon purchase.
  • Legal Obligation: To comply with tax, accounting, and anti-fraud regulations.
  • Legitimate Interests: To improve Website functionality and maintain professional correspondence.

3. Data Collection And Use

We collect only the essential information required to facilitate your transaction and access to our digital content:

  • Contact Information: Name and email address used for account creation and delivery of content.
  • Transaction Records: Details of the specific digital assets purchased.
  • Device Information: IP address and browser type for regional compliance and internal analytics.

4. Payment Processing

Payment processing for our Website is handled exclusively by Stripe. When you make a purchase, your payment details (such as credit card numbers) are provided directly to Stripe. We do not store or have access to your full financial credentials on our servers. Stripe’s use of your personal information is governed by their own Privacy Policy and international data protection standards.

5. Digital Content And Consumer Rights

5.1 Waiver of Withdrawal Rights: In accordance with the EU Consumer Rights Directive (2011/83/EU), by purchasing and commencing the download or access of our digital content, you expressly acknowledge and agree that you waive your 14-day right of withdrawal (right to a refund).

5.2 One-Time Purchase: All transactions on this Website are for one-time access to specific digital content. We do not operate recurring billing or subscription models.

5.3 Limited Licence: Purchases grant the user a non-exclusive, non-transferable, limited licence to access and use the digital content for personal, non-commercial purposes only. All intellectual property, including code, artistic assets, and audio, remains the sole property of Cycada Games Inc. Any unauthorised extraction, reproduction, or commercial distribution is strictly prohibited.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Transaction Data: Retained for a period of seven (7) years to comply with Canadian and European statutory tax and accounting requirements.
  • Account Data: Retained for the duration of your active relationship with us, or until a valid request for erasure is processed.

7. Age Restriction

Our Website and services are intended solely for individuals who are at least 16 years of age. We do not knowingly collect or process data from individuals under this age threshold. If we become aware that an individual under 16 has provided us with personal data, we will take immediate steps to delete such information.

8. User Rights

Depending on your location, you possess the following rights regarding your data:

  • The right to access, rectify, or erase your personal data.
  • The right to restrict or object to certain processing activities.
  • The right to data portability. To exercise these rights, please contact us at difference@dualscanplay.com.

9. Data Protection Measures

We implement industry-standard administrative and organisational measures intended to protect your information against unauthorised access or loss. While we maintain robust internal protocols, no method of electronic transmission is entirely immune to external risks; therefore, we cannot state that data is absolutely exempt from all potential vulnerabilities.

10. Contact Information

For questions regarding this Privacy Policy or our data practices, please contact:

Cycada Games Inc.

Purdy’s Wharf Tower 1, 1959 Upper Water St Suite 1301, Halifax, NS B3J 3N2, Canada

Email: difference@dualscanplay.com

Phone: +1 9024131288